- Created: Friday, 12 June 2015 07:00
- Written by Amy Wing (Mesa AZ)
I've been with Accurate Automotive for almost 15 years, through college and grad school, clunkers to my current reliable Honda Accord.
This is a wonderful family-run business that infuses everything with their personal touch. And almost pathologically honest. I kid you not. I always get a full explanation of any recommended repairs or maintenance and Lee will also let you know which can be safely deferred if you're short on cash (a lifesaver in my college years!). He will take care of your family as if his own - which is why everyone I care about eventually becomes a customer. My mom, my sister, my brother, my best friend...
As if unbelievable customer service, expertise, and honesty weren't enough, Lee and family are always striving to make your experience more valuable - they have recently started a website that allows you access to all your repair records, they send out discount coupons directly to your home (and have been known to honor them even if you forget to bring the coupon to the shop!), and even call a few days after service to make sure you're happy with the work and things are running smoothly.
All I can say is WOW! This business is the best example of the entrepreneureal spirit and solid work ethic that I have ever come across. I'd give them 15 stars if I could.
Also, they specialize in Honda care. If you have a Honda, this is a no-brainer. Although I was up in North Glendale for grad school, I took my car all the way to Mesa for service (and I didn't even have a Honda at the time)!
Tell them Amy Wing sent you. ;)